Innovation from Within: Google

The very name Google denotes innovation.  Thousands of engineers are at play at Google Labs, with a steady outflow of amazing experiments.  But what… Read More

More About Brains Than Bucks!

Andy Sernovitz’s holiday newsletter speaks to customer service, something that may be the secret sauce to achieving and holding a competitive edge.. These three… Read More

Whither Online Content?

Sponsored content may not be new, but its role as a replacement for traditional advertising certainly is. So is the new acceptance of the… Read More

Extreme Customer Development

Staying ahead of the curve. That’s the challenge in the Innovation Economy, where knowledge, technology, entrepreneurship and innovation are at the center of the… Read More

Data Data Everywhere

Like the Ancient Mariner who had “water, water everywhere, but not a drop to drink,” we have data, data everywhere, but not the understanding… Read More